Luxury Hotel and Wellness Retreat Has New Laundry Kitted Out By Hydrofinity

Customer Spotlight, UK, Customer Focus, Hotel Laundry | Oct 24, 2019 10:16:00 AM

Luxury hotel and wellness retreat, Grantley Hall, in Ripon, UK, opened its doors in July 2019 following a three-year, multimillion-pound renovation. With splendour at the heart of everything, the venue decided an on-premise laundry (opl) was vital to provide the personal service they wish to offer guests.

After being blown away by superior cleaning performance and operational savings the Hydrofinity ultra-low water washing machine offers, the hotel decided to install four. 

The Installation

Grantley Hall first contacted us over a year ago after seeing the impressive wash results our washing machines provide. As they are laundering nearly everything on-site (spa towels and robes to chef whites), they needed new equipment for a full laundry. After a laundry analysis and site-survey, the landmark hall purchased:

  • 3 x 36kg washing machines
  • 1 x 20kg washing machine
  • 4 x dryers 
  • 1 x ironer

As building work was in action during installation which took place earlier this year, our talented team needed to keep disruption to a minimum. The laundry is located in the basement, so the equipment needed to be lowered through the floor before it was fitted. The items were carefully manoeuvred into place, before being connected and commissioned.

Anne Harrison, Head of Guest Experience at Grantley Hall commented:

“We were very impressed with how well Hydrofinity managed the complex installation of our new laundry equipment. The installation team were very professional throughout and we were very pleased.
 
The wash quality has been superb. We managed to recover some chef aprons that would've been thrown away if it weren't for the Hydrofinity machine.
 
The most impressive part of the journey with Hydrofinity has definitely been how quickly they respond to our cries for assistance. The team were very responsive to any teething problems we had in the first few weeks."
 

The Hotel

Grantley_Hall_Grand_SuiteThe much-anticipated Yorkshire hotel offers 47 exquisite rooms and suites, ranging from Deluxe Rooms to a selection of beautifully appointed and spacious Suites. All rooms are fully air conditioned with lovely views of the River Skell, gardens or courtyards. Guest will enjoy award winning, handcrafted, fluffy bathrobes and slippers, Lavazza coffee machines and mini bars. 

The Three Graces Spa will comprise five treatment rooms, working with brands ila and Natura Bissé, as well as wet and thermal facilities, from an indoor swimming pool, to indoor-to-outdoor hydrotherapy pool, sauna, steam room and snow room, serene relaxation room, outdoor terrace and Spa Lounge.

The Elite Luxury Gym and Executive Wellness will offer professional performance coaching sessions, strength and conditioning training, rehabilitation and group training, led by double Guinness World Record Ocean Rower, Duncan Roy.

The hotel will also be home to seven drinking and dining venues, including a pan-Asian restaurant, Champagne and cocktail bar, plus the spa and a number of event spaces. Acclaimed chef Shaun Rankin is to head up the hotel’s fine dining restaurant.

Grantley Hall chose Hydrofinity for:

  • Swift, efficient and meticulous installation
  • Water and energy-efficient machines
  • Superior wash quality
  • Equipment reliability and long life

Topics: Customer Spotlight UK Customer Focus Hotel Laundry

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